Effective Date: November 29, 2025 | Last Updated: October 1, 2026
This End User License Agreement ("Agreement" or "EULA") is a legally binding contract between you ("User," "you," or "your") and Ascend Leads, LLC ("Company," "we," "us," or "our") governing your access to and use of the WarleyHub platform, including our website, mobile applications, and related services (collectively, the "Service").
BY ACCESSING OR USING THE SERVICE, YOU ACKNOWLEDGE THAT YOU HAVE READ, UNDERSTOOD, AND AGREE TO BE BOUND BY THIS AGREEMENT. IF YOU DO NOT AGREE TO THESE TERMS, DO NOT ACCESS OR USE THE SERVICE.
Subject to the terms of this Agreement, we grant you a limited, non-exclusive, non-transferable, revocable license to access and use the Service for your internal business purposes (if you are an Agency) or personal use (if you are an individual Authorized User), in accordance with this Agreement and any applicable subscription plan.
You agree NOT to:
To use certain features of the Service, you must register for an account. You agree to provide accurate, current, and complete information during registration and to update such information to keep it accurate, current, and complete.
You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account. You agree to immediately notify us of any unauthorized use of your account or any other breach of security. We will not be liable for any loss or damage arising from your failure to protect your account credentials.
The Service is not intended for individuals under the age of 18. If you are under 18, you may only use the Service with the involvement and consent of a parent or legal guardian. Agencies are responsible for ensuring that their users meet the applicable age requirements.
WarleyHub is in an early-access period: every feature is available at no cost and we don't collect payment details (see Section 5.1 of our Terms of Service). Once paid plans begin, use of the Service requires a paid subscription. We will tell you by email at least 30 days before paid plans begin, and you will never be charged unless you choose a paid plan. Current subscription plans and pricing are available on our website. We reserve the right to modify our pricing with 30 days' notice to existing subscribers.
Payments are processed through our third-party payment processors, Stripe and PayPal. By subscribing to the Service, you agree to the terms of service of the processor that handles your payment. We do not store complete credit card information on our servers.
Agencies using our payment processing features agree to pay applicable platform fees on transactions processed through the Service. Current fee rates are disclosed during payment-account onboarding and in your Agency dashboard.
Subscriptions are billed on a recurring basis (monthly or annually, as selected). Your subscription will automatically renew unless you cancel before the end of the current billing period.
Subscription fees are generally non-refundable. However, we may provide refunds or credits at our sole discretion. When an Agency refunds a client payment that was processed through the Service's Stripe integration, the platform fee on that payment is returned in proportion to the amount refunded; platform fees are otherwise non-refundable except as required by law. See our Refund Policy.
You retain ownership of Content you submit to the Service. By submitting Content, you grant us a worldwide, non-exclusive, royalty-free license to use, reproduce, modify, and display such Content solely for the purpose of providing the Service to you.
You agree that your Content will not:
We reserve the right to remove any Content that violates this Agreement or that we determine, in our sole discretion, is otherwise objectionable.
We understand that Agencies may input Sensitive Data into the Service. We are committed to protecting Sensitive Data in accordance with applicable regulations, including FERPA (education), HIPAA (healthcare), ABA Ethics Rules (legal), and other industry-specific requirements.
To the extent required under applicable regulations, the Agency designates us as an authorized processor with a legitimate interest in the Sensitive Data for purposes of providing the Service.
We will only use Sensitive Data for the purposes of providing the Service. We will not use Sensitive Data for advertising or marketing purposes. We will not disclose Sensitive Data to third parties except as necessary to provide the Service or as required by law.
The Service may integrate with third-party services, including but not limited to:
Your use of third-party integrations is subject to the respective third party's terms of service and privacy policies. We are not responsible for the practices or policies of third-party services. You authorize us to transmit your data to these third parties as necessary to provide the integrated features.
By enabling a third-party integration, you represent that you have the authority to connect that third-party account and to authorize the data sharing necessary for the integration to function.
The Service and its original content, features, and functionality are owned by Ascend Leads, LLC and are protected by international copyright, trademark, patent, trade secret, and other intellectual property laws. Our trademarks and trade dress may not be used in connection with any product or service without our prior written consent.
If you provide us with any feedback, suggestions, or ideas regarding the Service ("Feedback"), you grant us a perpetual, irrevocable, worldwide, royalty-free license to use such Feedback for any purpose without compensation to you.
You may terminate your account at any time by contacting us or using the account cancellation features in the Service. Termination does not entitle you to a refund of any fees paid.
We may suspend or terminate your access to the Service immediately, without prior notice, if:
Upon termination, your right to use the Service will immediately cease. We may delete your Content and data within 30 days of termination, unless we are required to retain it by law. Provisions of this Agreement that by their nature should survive termination will survive, including but not limited to ownership provisions, warranty disclaimers, indemnity, and limitations of liability.
Upon request made within 30 days of termination, we will provide you with an export of your data in a commonly used format, subject to our data retention policies and legal requirements.
THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, AND NON-INFRINGEMENT.
We do not warrant that:
We are not responsible for:
TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT SHALL ASCEND LEADS, LLC, ITS DIRECTORS, EMPLOYEES, PARTNERS, AGENTS, SUPPLIERS, OR AFFILIATES BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING WITHOUT LIMITATION, LOSS OF PROFITS, DATA, USE, GOODWILL, OR OTHER INTANGIBLE LOSSES, RESULTING FROM:
IN NO EVENT SHALL OUR TOTAL LIABILITY TO YOU FOR ALL CLAIMS ARISING OUT OF OR RELATING TO THIS AGREEMENT OR THE SERVICE EXCEED THE GREATER OF (A) THE AMOUNTS YOU PAID TO US IN THE TWELVE (12) MONTHS PRIOR TO THE CLAIM OR (B) ONE HUNDRED DOLLARS ($100).
SOME JURISDICTIONS DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES, SO THE ABOVE LIMITATION MAY NOT APPLY TO YOU.
You agree to defend, indemnify, and hold harmless Ascend Leads, LLC and its officers, directors, employees, agents, licensors, and suppliers from and against any claims, actions, demands, liabilities, damages, losses, costs, and expenses, including reasonable attorneys' fees, arising out of or relating to:
Before filing a claim, you agree to try to resolve the dispute informally by contacting us at legal@warleyhub.com. We will try to resolve the dispute informally within 60 days.
If we cannot resolve the dispute informally, you and we agree to resolve any claims relating to this Agreement or the Service through final and binding arbitration administered by the American Arbitration Association (AAA) under its Commercial Arbitration Rules. The arbitration will be conducted in Philadelphia, Pennsylvania (Philadelphia County), unless we agree otherwise.
YOU AND WE AGREE THAT ANY DISPUTE RESOLUTION PROCEEDINGS WILL BE CONDUCTED ONLY ON AN INDIVIDUAL BASIS AND NOT IN A CLASS, CONSOLIDATED, OR REPRESENTATIVE ACTION.
Notwithstanding the above, either party may seek injunctive or other equitable relief in any court of competent jurisdiction to prevent the actual or threatened infringement of intellectual property rights.
This Agreement shall be governed by and construed in accordance with the laws of the Commonwealth of Pennsylvania, without regard to its conflict of law provisions. Except as provided in Section 13.4, any claim that is not subject to arbitration shall be brought only in the state or federal courts located in Philadelphia County, Pennsylvania.
This Agreement, together with our Privacy Policy and any other agreements expressly incorporated by reference, constitutes the entire agreement between you and us regarding the Service.
If any provision of this Agreement is found to be unenforceable, the remaining provisions will continue in full force and effect.
Our failure to enforce any right or provision of this Agreement will not be deemed a waiver of such right or provision.
You may not assign or transfer this Agreement without our prior written consent. We may assign this Agreement without restriction.
We may provide notices to you via email, posting on the Service, or other reasonable means. You may provide notices to us by mail at our registered address or by email to legal@warleyhub.com.
We will not be liable for any delay or failure to perform resulting from causes outside our reasonable control, including but not limited to acts of God, war, terrorism, riots, embargoes, acts of civil or military authorities, fire, floods, accidents, strikes, or shortages of transportation, facilities, fuel, energy, labor, or materials.
We reserve the right to modify this Agreement at any time. We will notify you of any material changes by posting the new Agreement on the Service and updating the "Last Updated" date. Your continued use of the Service after such changes constitutes your acceptance of the new Agreement. If you do not agree to the modified terms, you must stop using the Service.
If you have any questions about this Agreement, please contact us at:
Ascend Leads, LLCBy using the WarleyHub Service, you acknowledge that you have read this Agreement, understand it, and agree to be bound by its terms and conditions.